PROTEL | E-Support

Using our CRM Web Access (CWA) e-support you can:

Open case entries online through our web site and add files to the entry
Track the open cases through your staff authorized to get support services
Report open & closed cases and track the responses of our support specialists
Make savings on your support-related telephone / fax communication
Update company and contact information so as to get full and timely information on products & services, campaigns, user tips, etc.
Define your staff who is authorized to get support services
Track your products and licenses registered on our support system
Follow-up with announcements and news in the Messages section

Please click in order to open a case.

Please click in order to access the user manual for CRM Web Access.